What are our responsibilities as merchants of change?

It's not the progress I mind, it's the change I don't like. —Mark Twain

As increasingly advance computer systems are designed, and implemented, IT professionals have to update their skills to stay current. These changes are happening every year with the release of new OS or version of OS, applications, hardware etc...the changes are not only effecting IT professional but, they inevitably affect larger groups of people. In turn, the major challenges to a new system implementation success are often more behavioral than technical.

Over the years, I lead new projects to implement or migrate to a new system. Successfully implementation of such systems into complex organizations requires an effective blend of good technical and good organizational skills.

Unfortunately , there are People who vigorously resist its implementation and can bring a “technically best” system to its knees.Resisting to change is in human nature, people feel that "if it ain't broke, don't fix it", and beside, they spend all these year mastering the application, now you are making their skill irrelevant.

As professional , whatever position we hold, we are end up being blame for the pain the users experience.Your name will be on the failure even your deliver the technology, if users resist the change, your design must be the problem. This is the nature of our business when it comes to implement a new system.